Refund Policy

First subscription charge

You may request a refund of your first Lienuc subscription charge within 14 calendar days after the charge. Send the request from the email address associated with your Lienuc account to support@lienuc.com.

Usage and later charges

Delivery overage charges are non-refundable because they reflect delivery already provided. Renewal subscription charges are also non-refundable. We will provide a refund where applicable law requires one.

Cancellation

You can cancel your subscription from the Billing page. Cancellation takes effect at the end of the current billing period, and you can continue using the paid plan until then. Canceling does not automatically refund an earlier charge.

Payment processor

Paddle is Lienuc’s merchant of record and processes payments and approved refunds. Paddle may ask for information needed to identify the transaction and return funds to the original payment method.

Consumer rights

This policy does not limit any refund, cancellation, or withdrawal rights that cannot be excluded under applicable law. Questions can be sent to support@lienuc.com.